This Privacy Policy explains how winner33 collects, uses, stores, and protects the personal data of its members and website visitors. Please read it carefully alongside our Terms & Conditions.
All personal data collected by winner33 is stored on encrypted servers with access controls limiting who within the organisation can view or process your information. We apply industry-standard security measures throughout.
winner33 only collects data that is necessary for the operation of the platform, fulfilment of regulatory obligations, and delivery of member services. We do not collect data speculatively or beyond what is required for these stated purposes.
winner33 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Any sharing of data with third parties is limited to what is strictly necessary for service delivery and regulatory compliance.
Members have the right to access, correct, and in certain circumstances request deletion of their personal data. winner33 provides clear mechanisms for exercising these rights, described in full in Section 9 of this Policy.
winner33 uses cookies and similar tracking technologies solely to improve platform functionality, maintain your session, and analyse aggregate usage patterns. Cookie use is described in full in Section 7 of this Policy.
winner33's data practices are designed to comply with applicable data protection and anti-money laundering regulations in the jurisdictions in which it operates, including obligations that may require disclosure to regulatory authorities.
winner33 ("winner33", "we", "us", or "our") is committed to protecting the privacy and personal data of every individual who registers as a member of, or otherwise interacts with, the winner33 platform at winner33.club. This Privacy Policy ("Policy") sets out in clear terms what personal data we collect, why we collect it, how we use it, with whom we may share it, and what rights you have in relation to your data.
This Policy applies to all personal data processing activities carried out by winner33 in connection with the operation of the winner33 platform and the provision of gaming and related services to members, including Malaysian members accessing the platform from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and all other locations within Malaysia.
By registering a winner33 account or using the platform, you confirm that you have read and understood this Policy. This Policy should be read alongside our Terms & Conditions, which govern your use of the winner33 platform.
The data controller responsible for your personal data collected through the winner33 platform is the licensed operator of winner33.club. As data controller, winner33 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws.
For all data protection enquiries, members may contact the winner33 data protection team via the email address listed in Section 15 of this Policy.
winner33 collects the following categories of personal data:
winner33 collects personal data through the following means:
winner33 processes your personal data for the following purposes:
winner33 processes your personal data on the following legal bases:
winner33 uses cookies and similar technologies on the platform. Cookies are small text files placed on your device that help us deliver a functional and personalised experience. The categories of cookies we use are:
winner33 does not use advertising or third-party behavioural tracking cookies. You can manage cookie preferences through your browser settings, though disabling strictly necessary cookies may affect your ability to use the platform.
8.1 winner33 does not sell your personal data to third parties.
8.2 winner33 may share your personal data with the following categories of recipients, strictly to the extent necessary for the stated purpose:
8.3 All third-party service providers with access to your personal data are required to process it only for the specified purpose and in accordance with winner33's instructions, under contractual obligations that reflect applicable data protection standards.
Subject to applicable law and certain conditions, winner33 members have the following rights in relation to their personal data:
Request a copy of the personal data winner33 holds about you, along with information about how it is being processed.
Request correction of inaccurate or incomplete personal data. Members can update certain data directly through their account settings.
Request deletion of your personal data in certain circumstances, subject to winner33's obligations to retain data under applicable law and licence conditions.
Request that winner33 restrict the processing of your data in certain circumstances, for example while a data accuracy dispute is under review.
Request a structured, machine-readable copy of personal data you provided to winner33, in circumstances where processing is based on consent or contract.
Object to processing carried out on the basis of winner33's legitimate interests, including profiling for responsible gaming purposes, subject to applicable exceptions.
To exercise any of these rights, contact winner33's data protection team at the address provided in Section 15. winner33 will respond within a reasonable period and in any event within the timeframe required by applicable law. Identity verification may be required before a request is processed.
10.1 winner33 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The specific retention periods applicable to different categories of data are as follows:
10.2 At the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with winner33's data deletion procedures.
11.1 winner33 implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or disclosure. These measures include TLS/SSL encryption for data in transit, encryption at rest for sensitive data categories, access controls and authentication requirements for staff accessing personal data, and regular security reviews.
11.2 Notwithstanding the above, no data transmission over the internet or data storage system can be guaranteed to be completely secure. In the event of a data breach affecting your personal data, winner33 will notify affected members and the relevant regulatory authorities as required by applicable law.
11.3 Members are responsible for maintaining the security of their winner33 account credentials. winner33 will never ask you to disclose your password via email or any communication channel. If you suspect your account credentials have been compromised, contact winner33 support immediately.
winner33 may transfer personal data to countries outside of Malaysia in connection with the use of hosting, KYC verification, fraud prevention, or other service providers. Where such transfers occur, winner33 ensures that appropriate safeguards are in place to protect your data, consistent with applicable data protection standards, including contractual protections with recipient service providers.
The winner33 platform is strictly for individuals aged 21 years or older. winner33 does not knowingly collect personal data from individuals under the age of 21. If winner33 discovers that personal data has been collected from a person under the minimum age, such data will be deleted and the associated account will be closed without delay. If you believe a person under the age of 21 has registered a winner33 account, please contact support immediately.
winner33 reserves the right to update this Privacy Policy from time to time to reflect changes in data processing practices, applicable law, or platform operations. The effective date at the top of this Policy will be updated accordingly. For material changes, winner33 will provide notice to members via their registered email address or through a notification on the platform. Continued use of the platform following publication of a revised Policy constitutes acceptance of the revised terms.
For any questions, concerns, or requests relating to this Privacy Policy or winner33's handling of your personal data, please contact the winner33 data protection team. Support enquiries can be directed to: [email protected]
winner33 will endeavour to respond to all data protection enquiries within a reasonable timeframe and in accordance with any applicable statutory response periods.
Your personal data is handled with care, used only for stated purposes, and never sold. If you have questions about how winner33 processes your data, our support team is ready to help.